Funnel Media

Privacy Policy

At Funnel Media, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, fill out a lead form, or communicate with us about our digital marketing services.

1. Information We Collect

We may collect the following information when you interact with our website, advertisements, or services:

– Personal Information: Name, phone number, email address, and other contact details.
– Business Information: Company name, website URL, business category, industry, and marketing requirements.
– Enquiry Information: Details about the services you are interested in, your business goals, and your marketing challenges.
– Technical Information: IP address, browser type, device information, website usage data, and cookie-related information, where applicable.

We collect only the information reasonably required for the purposes described in this policy.

2. How We Use Your Information

We may use the information collected to:

– Respond to your enquiries and service requests.
– Provide requested digital marketing audits and strategy consultations.
– Understand your business requirements.
– Share information about our SEO, Google Ads, social media marketing, AEO/GEO, and other services.
– Prepare proposals, quotations, and service recommendations.
– Communicate regarding ongoing projects and service delivery.
– Improve our website, marketing activities, and customer experience.
– Maintain business records and meet applicable legal obligations.

We will not use your personal information for unrelated purposes without an appropriate legal basis.

3. Information Collected Through Advertising Lead Forms

If you submit your information through advertising platforms such as Meta (Facebook and Instagram), the information you provide may be shared with Funnel Media so that we can respond to your enquiry.

We may use this information to contact you about your digital marketing requirements, provide a requested audit or consultation, and share relevant information about our services.

The collection and processing of information by the advertising platform itself is also governed by that platform’s privacy policy.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

– Improve website functionality and user experience.
– Understand website traffic and visitor behaviour.
– Measure the effectiveness of marketing campaigns.
– Analyse website performance.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing of Information

We may share relevant information with authorised employees, consultants, and third-party service providers where necessary to operate our business, respond to enquiries, deliver services, or maintain our website and systems.

These may include website hosting providers, analytics services, advertising platforms, communication tools, and other technology providers, where used.

We may also disclose information where required by applicable law, legal process, or a lawful request from an authorised authority.

We do not authorise third parties receiving information on our behalf to use it for purposes unrelated to the services they provide.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, respond to enquiries, maintain business records, provide services, and meet applicable legal requirements.

When information is no longer required, we take reasonable steps to delete it or dispose of it securely, subject to applicable legal obligations.

8. Your Privacy Rights

Subject to applicable laws, you may request to:

– Know what personal information we hold about you.
– Correct or update inaccurate information.
– Request deletion of your personal information where applicable.
– Withdraw consent where processing is based on consent.
– Opt out of promotional communications.

To exercise these rights, contact us using the details provided below. We may need to verify your identity before processing a request.

9. Third-Party Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before sharing personal information with them.

10. Children's Privacy

Our website and digital marketing services are intended for businesses and individuals seeking professional services. We do not knowingly collect personal information from children for marketing purposes.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable legal requirements. Any updated version will be published on this page with a revised effective date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Funnel Media

Email: info@funnelmedia.in

Phone: +91 9899646969

Website: https://funnelmedia.in

We will review and respond to privacy-related requests in accordance with applicable laws.

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